For the information of members and visitors

Australian Forestry Standard Limited (AFS Limited) respects the privacy of its members and is committed to complying with the requirements of the National Privacy Principles which are contained in the Privacy Act 1988 and subsequent amendments to the Act. This commitment seeks to ensure the privacy of information supplied by you.

AFS Limited collects certain information when a member or individual accessing the company's services provides us with their contact information.

What information does AFS Limited collect?

When you join AFS Limited, or when you renew your membership, we will ask you to provide your business contact details for organisations, firms or companies or contact details for individuals. The business contact will also include details of position, employer and work contacts. This information will usually be collected by use of a paper form. The reason we collect this information is so that we can provide you with our services and communicate effectively with you.

When you contact the Australian Forestry Standard and provide details, we will use the details of your e-mail address or other contact details provided in the e-mail so that we can communicate effectively with you in response to your query.

How is the information used?

The information obtained from you by AFS Limited is used to provide you with our services which include establishing and maintaining your membership record and advice to you of essential information on the company's domestic and international activities and providing information that may be useful for your certification activities.

Will the information be disclosed to third parties?

AFS Limited will not sell, rent, trade or disclose your information obtained by us to any individual or organisation unless it is required to do so by law, or if the disclosure is permitted under the Privacy Act 1988.

Is the information collected about me accurate?

AFS Limited takes all reasonable precautions to ensure that the information collected by us is as accurate as possible and is up to date at the time of its collection.
If you consider that your personal information is not accurate, complete or up to date, or that your circumstances in relation to the personal information have changed, please contact AFS Limited with a request to correct the personal information. Upon receipt of a request from you, we will take all reasonable steps to amend or up date your contact information in a timely manner.

Can I access my contact information?

Under the Privacy Act 1988, you have a right to seek access to the contact information which AFS Limited holds about you. You also have the right to ask us to correct contact information about you which is inaccurate, incomplete or out of date.

If you wish to access your information that is held by us, please contact AFS Limited by the most suitable means of the contact for you as outlined below:

By mail

PO BOX 7031
YARRALUMLA ACT 2600

AFS web site

The Australian Forestry Standard web site contains links to related but third party web sites, for your information and convenience. When you access these web sites from the Australian Forestry Standard web site, please note that AFS Limited is not responsible for the privacy aspects of such web sites. We suggest that you review the privacy policy of each web site that you may visit.

AFS Limited's Grievance and Complaints Procedure is available for perusal by interested stakeholders. To access the Procedure, Go to Documents page.

AFS Limited maintains a Grievance and Complaints Register which records all relevant queries from interested stakeholders sent to AFS Limited in relation to grievances and/or complaints on certifications under the Australian Forest Certification Scheme. To access this register Go to Documents page.